By purchasing this specific item, you are agreeing to the following terms and conditions:
1. Please contact us for an RMA (Return Merchandise Authorization) number before you ship back any products. No return will be accepted without our RMA number.
2. Returns for exchange will be at buyer’s own expense. Shipping and handling charges are non-refundable in any cases. Tracking number for the returned package must be provided ahead for us to sign for the receiving. Upon request, buyer must be able to provide a valid and signed proof of delivery for the returned shipment.
3. Buyer is responsible for the two way postage if product requires service within the 1 year of Warranty period.
4. Buyer is responsible for any custom duties, import sales tax, VAT, etc. levied on the products.
5. We DO NOT ship to P.O Boxes. In most of the cases, we would prefer ship to confirmed PayPal address.
6. Please kindly include your phone number in shipping address or payment detail. Phone number is not a requirement, but it surely will greatly help smoothing the shipping process.
Thank you for your understanding of our terms and conditions.
Kindly Reminder: We are US based seller, and these products currently locate at our office and warehouse in Hong Kong and China, please allow 3-10 days to receive the product depending on where you are located (Please see our Shipping Method). Order will be processed and inspected immediately on the receipt of your payment and usually be shipped out the same day from our warehouse, except some very special circumstances. Tracking number will usually be provided following the shipment and we will try hard to keep you updated every step and procedure.
As we believe everything could be settled down in a more reasonable way, please feel free to contact us if you have any unsolved problem.
We are confident at our products, services, and prices!